Terms & Conditions

These Terms & Conditions govern your access to and use of the Techcue Web Solutions website and our digital marketing services. By using our website or engaging our services, you agree to comply with and be bound by these Terms & Conditions, together with our Privacy Policy. If you do not agree, you must discontinue use of our website and services.

Techcue Web Solutions provides digital marketing, website development, branding, advertising management, and related online services. All services are delivered in accordance with the scope, timelines, deliverables, and pricing outlined in written proposals, service agreements, or official communications agreed upon by both parties.

All intellectual property, including website content, text, graphics, logos, designs, strategies, and marketing materials published or created by Techcue Web Solutions, remains our property unless otherwise stated in writing. You may not reproduce, distribute, or reuse any content without prior written consent.

Clients agree to provide accurate, complete, and timely information required for the delivery of services. Delays caused by missing content, approvals, access credentials, or client feedback may affect project timelines and outcomes, for which Techcue Web Solutions will not be held responsible.

While Techcue Web Solutions applies industry best practices, we do not guarantee specific results from digital marketing services, including but not limited to search engine rankings, website traffic, lead generation, conversion rates, or return on investment. Results may vary due to factors outside our control, such as competition, platform algorithms, market behaviour, and industry changes.

For Search Engine Optimisation (SEO) services, Techcue Web Solutions does not guarantee first-page rankings or specific keyword positions. Search engine algorithms are controlled by third parties and are subject to frequent changes that may impact performance.

For Google Ads and Meta (Facebook & Instagram) Ads, Techcue Web Solutions manages advertising campaigns based on agreed strategies and budgets. We do not guarantee ad approvals, performance outcomes, cost-per-lead, or sales results, as these depend on platform policies, audience behaviour, ad competition, and market conditions. Advertising spend paid to third-party platforms is non-refundable.

Clients acknowledge that Techcue Web Solutions is not affiliated with, endorsed by, or responsible for Google, Meta, or any third-party advertising platform. All advertising platforms operate under their own terms, policies, and approval processes.

Fees and payment terms are outlined in service agreements or invoices. Failure to make payments by the due date may result in suspension or termination of services. All fees paid are non-refundable unless otherwise agreed in writing.

Our website or services may include links to third-party tools, platforms, or websites. Techcue Web Solutions is not responsible for the content, functionality, availability, or privacy practices of third-party services, and use of such services is at your own risk.

To the maximum extent permitted by law, Techcue Web Solutions shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of our website or services, including loss of revenue, data, or business opportunities.

Your use of our website and services is also subject to our <strong”>Privacy Policy, which explains how we collect, store, and protect personal information in accordance with the Australian Privacy Principles. By using our services, you consent to the handling of personal data as described in our Privacy Policy.

We reserve the right to suspend or terminate access to our website or services if these Terms & Conditions are breached, if unlawful activity is suspected, or if continued service delivery is not feasible.

These Terms & Conditions are governed by the laws of Australia, and any disputes shall be subject to the exclusive jurisdiction of Australian courts.

Techcue Web Solutions may update these Terms & Conditions from time to time. Any changes will be published on this page, and continued use of our website or services constitutes acceptance of the updated terms.

If you have any questions regarding these Terms & Conditions or our Privacy Policy, please contact Techcue Web Solutions, Brisbane, Australia, using the contact details provided on our website.

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